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xERISCAPING IN CASTLE PINES NORTH

A good landscape and garden begins with a good design. To learn more about how xeriscaping can enhance your home, read The 7 Principles of Xeriscape.

Although the Front Range presents a special set of challenges for growing trees, the desire to have a large shade tree in your yard can be a reality. Learn more about caring for your trees in Castle Pines North.

Want to know the proper way to plant trees and shrubs? Our Tree and Shrub Planting Guidelines can get your plants off to the right start.

Click the graphic below for CPNMD's full color guide to Xeriscape Plants:

FAQs

WATER

Who do I call with questions about water, waste water, storm water and parks, open space and trails?

Castle Pines North Metropolitan District provides these services to the residents and businesses located in the Castle Pines North community. To contact CPNMD by phone, please call 303-688-8550. Or visit our website www.cpnmd.org.

What are my options for paying my water bill?

  1. Pay online with a VISA or Mastercard credit or debit card:
    Pay Online Now
  2. Use the bill stub and mail your check to the remittance address shown on the invoice:
    Castle Pines North Metro District
    P.O. Box 5067 
    Denver, CO 80217
  3. Sign up for automatic bank draft. Payment will be deducted automatically from your checking or savings account. You will receive  a copy of your bill each month for your records. Sign up using the ACH application form.
  4. Drop your payment off at our office at 7404 Yorkshire Drive on the NE corner of Castle Pines Parkway and Yorkshire Drive. For your  convenience, a secure after-hours drop box is located outside of the office door.
  5. Call 303-688-8550 to make a credit card payment over the phone with one of our customer service representatives.

What are the line items for on my water bill?

  • WATER CHARGE: Pays for actual water used and also pays for maintenance of more than 60 miles of water lines, and electricity for pumping of District- owned wells and water treatment.
  • CUSTOMER CHARGE - WATER: Applies to the District's day-to-day water-related operations, including, but not limited to: (a) transporting the District's seasonal renewable water through Centennial Water and Sanitation District's water treatment plant to our District's pump station and water distribution system, (b) maintaining and repairing water infrastructure (e.g., water treatment plant, ten groundwater wells and associated pumps), (c) paying for the electricity required to operate the District's renewable water pump station, groundwater well pumps, booster pumps, and the water treatment plant, (d) adjudicating and monitoring the District's water rights, (e) water quality monitoring and testing, (f) funding the water rebate program, and (g) staff.
  • CAPITAL IMPROVEMENT FEE - WATER: Applies to construction and/or acquisition of water-related infrastructure including, but not limited to: (a) the ICPP pump station & pipeline, (b) groundwater well replacement, (c) Chatfield Expansion & Reallocation Project, (d) water rights, and (e) future renewable water infrastructure.
  • WASTEWATER CHARGE: Pays for wastewater treatment at Plum Creek Water Reclamation Authority facility, electricity for nine wastewater lift systems, and the operation and maintenance costs for our wastewater collection system that consists of 7.5 miles of pipeline. Charges are based on average winter water consumption.
  • CUSTOMER CHARGE - WASTEWATER: Applies to the District's day-to-day wastewater-related operations, including, but not limited to lift station and sewage treatment operations.
  • STORM DRAINAGE CHARGE: Applies to the District's storm water operations and infrastructure maintenance and repair.

On my water bill there is a line for Water Budget Information. What is my budget based on?

All CPNMD residential water customers have individualized water budgets, or allotments, that are based on a number of factors, including lot size. During the irrigation season, April through October, your monthly budget will vary depending on these factors, which take into account historical anticipated rainfall amounts. The budget is designed to cover both indoor water use and irrigation. During the winter, all residents are allotted a budget of 5,000 gallons per month for indoor use.

Your budget determines the rate at which your water use is charged. Residents who stay within their budget are charged at the lowest rate per thousand gallons, or what we refer to as Tier 1. As you exceed your budget, the rate per thousand gallons increases through Tiers 2, 3, and 4. Water budgets are one of the means by which the District hopes to encourage conservation. Simply put, the more you use, the more you pay.

Each month, your bill shows your budget for that month and how your actual usage compares to that budget. There is also a notation of the next month’s budget so that you can plan your water use accordingly. You are only charged for the gallons you use.

PARKS & RECREATION

How do I reserve a practice sports field or park pavilion?

Ball fields maintained by CPNMD can be reserved for a nominal fee. How to reserve a facility. Pavilion areas at Coyote Ridge and Retreat Park are covered and may be reserved for special events or picnics. You may also contact Susan or Patty at the District office at 303-688-8550.

How do I reserve the community center?

Located at 7404 Yorkshire Drive, the Castle Pines North Community Center is a full-service facility that can be used for meetings and special events. The building features restrooms and a small kitchen. The Community Center may be rented for a nominal fee. Contact us to make a reservation.

What are the rates to reserve a sports field, park pavilion or the community center?

The rates for fields, park pavilions and the CPNMD community center for residents and non-residents, HOAs, scout and school groups, and profit and non-profit organizations are established through the year 2015. Fee schedule.

WASTE AND STORM WATER

How can I get information about HOA ownership of storm water systems?

CPNMD provided Stormwater Ownership Maps to the Master HOA and the City in 2015. Each HOA should have a copy they can distribute to interested homeowners. If you’re having trouble getting the document from your HOA, please contact Patty Hoffman at patty@cpnmd.org.

Is CPNMD turning over wastewater fees to the HOAs?

No, and in further discussion this turned out to be a question regarding whether CPNMD was turning over storm water facilities to the HOAs. We were never attempting to turn over anything, rather we were attempting to get the HOAs to better understand what they own and are responsible for maintaining.


RENEWABLE WATER PLAN & FINANCING

Is the Renewable Water Implementation Plan available on the CPNMD website?

Yes. The nearly 200-page report is available here.

When was the Renewable Water Implementation Plan approved by the public?

In October 2015. It’s the job of the Board of Directors, representing the voting public, to approve and adopt such plans. CPNMD board and staff hosted public forums and meetings to gather input before voting to adopt the plan. You can download it here.

Can the community get a fuller picture of the phases, schedule and costs of the Renewable Water Implementation Plan?

Yes. All of this information is available on our website in the full plan and subsequent presentations. However, we understand it is a lot of complicated and technical information to sort through. We’re working to break-down the nuances and develop some simpler answers to all of these questions – and others we’re frequently asked. Stay tuned!

Has CPNMD conducted any research to determine why the spring 2016 ballot measure on the mill levy to fund the Renewable Water Implementation Plan failed?

Not yet. CPNMD invested in polling and research prior to the election and the data demonstrated broad support by a 2 to 1 margin. We did not think it would be financially responsible or strategically beneficial to conduct research immediately following the election due to the disparity between the outcome and the pre-election polling. However, we have now started to actively seek public input.

Is CPNMD pursuing another bond election in the near future? Will it look the same?

The fact that voters turned down financing for a renewable water infrastructure plan does not mean the problem has been solved. All water utilities in Douglas County and surrounding areas have been working toward renewable water plans for up to 30 years because we all face the same limited water supply. We must continue working to solve this complicated issue. It’s possible that that CPNMD will go back to voters in the future but if we do, the question may look different. Right now, CPNMD board and staff are reevaluating the most viable options and will be scheduling a number of opportunities to gather community input.

Has federal funding been sought to help pay for this plan?

No. CPNMD closely monitors opportunities to offset the cost of this plan through federal, state and other entities. To date, there has not been federal funding available.

What partnerships with other water providers has CPNMD forged or pursued as an alternative or supplement to the plan? Or even as a means to help offset costs?

Many. For example, the plan analyzed many potential partnerships including potential scenarios with Centennial, Parker, and East Cherry Creek Valley. Once the plan narrowed 315 possible solutions down to the preferred plan, the CPNMD’s staff, board and consultants sought out partnerships that will lead to reducing capital costs and future operating costs, as well as maximize the use of surface water rights.

Partnerships in place today include being a member of the Chatfield Reallocation Project, which will allow us to put to work our previous investments into water on the South Platte River, our partnership with Centennial that allows us to use the investment made in the Interconnect Pump Station and Pipeline and bring wintertime renewable water into CPNMD’s service area. Future partnerships look to include an expansion of the Centennial Water Treatment Plant to allow year around deliveries of renewable water, which will take advantage of the economies of scale not realized if the we must construct our own water treatment plant. We are also partnering with other water rights holders on the South Platte River in an effort to maximize the amount of water available under existing water rights.

What alternatives to the plan have been considered?

The purpose of the plan was to vet the feasibility of all options available to us. We started with 315 ideas, narrowed it to 195 possibilities and ended up with a list of 3 of the most viable options. Those options are available in the full plan on our website and will also be more clearly explained in future communications.

RATES & FEES

How can I get a copy of the October 17, 2016 rate presentation from the consultant?

The presentation from Bartle Wells Associates, experts in public financing and municipal issues, is available on our website at: http://cpnmd.org/news/2016/10/20/now-available-dra...

Are the proposed increases for 2017 all fixed costs?

No. The proposed increases are a combination of a moderate rate increase of 4.5% (less than the increase imposed in 2016), very minimal increases in fixed fees (less than $2.00) and a new renewable water fee that is currently under consideration. The goal is to get fair and consistent methods of recovering costs associated with water supply and infrastructure for all residents. The initial 2017 budget proposal presented at the October 17, 2016 public meeting, indicates that over 90% of customers would see an overall impact of $22 or less on their monthly bills. However, additional public input is still being sought to determine the appropriate balance of fixed fees and tiered rates to cover costs.

Why do households that use less water pay the same amount in fixed fees as larger households?

It takes the same amount of infrastructure (and maintenance thereof) to deliver quality water to the tap in a small household as it does a large household. That’s why it’s a fixed cost that does not vary by size or use.


CONSERVATION

What conservation programs does CPNMD offer?

CPNMD has been engaged in a number of conservation programs and implemented technologies to help address the ongoing limited water supply in Douglas County. In 2008, CPNMD installed a computerized irrigation system to detect real-time issues, in addition to water management reporting and water budgeting. Additionally, CPNMD works to educate its customers about water conservation at home – ranging from a watering guides and schedules to a robust rebate program and tips to check household leaks. More information on our conservation efforts can be found here.


INFRASTRUCTURE

What’s CPNMD’s plan for replacing aging infrastructure?

Replacing infrastructure is a significant cost burden to CPNMD, which is why we plan for it. The organization has been diligent about maintain a healthy financial reserve for this very thing. For instance, it has come to our attention this year that we must replace 2.5 miles of aging pipeline that sits under Castle Pines Parkway. While it’s not an expense we planned for in the operating budget, it is funding we have available because of our responsible financial planning.


COMMUNICATIONS

If there is another ballot initiative, will there be more communications this time around?

Yes. Despite our best attempts to engage and communicate with our customers about the ballot measure, we learned from many people that they weren’t aware of the public forums or meetings and didn’t see the mailings and emails. We’ve recently made an investment to increase the frequency and quality of our communications and commit to improving how we inform our customers about all decisions and initiatives that affect them.

Why does CPNMD spend so much money on communications consultants and advertising in the Castle Pines Connection?

It’s not unusual for a small, budget-conscious organization to hire out communications and marketing rather than employing full-time staff. We’ve invested more resources in our communications consultants recently in response to an abundance of feedback from our customers who want and expect more regular communications about decisions and initiatives that affect them. People like to receive their communications in a variety of ways, so it’s important we invest in traditional mailings, social media, our website, events and local advertising as a means to reach a broad base of individuals.